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Let’s discuss your individual plan and find a solution that fits you the best


What major problems does StepShot solve?


StepShot tackles the problem of developing IT documentation and transferring knowledge of subject matter experts (SMEs) within a company by automatically creating engaging screenshot-based step-by-step guides. It is a powerful time-saving tool that suggests spending minutes, not hours, on creating software documentation.

Do you provide technical support?


We cater to the needs of our customers and offer rapid support and excellent customer service. Should you experience any technical issues, don’t hesitate to call us on +1 650 425 7355, contact us via email at [email protected] or drop us a line via live chat on

Is my data secure with StepShot?


All guides which you create with StepShot are stored locally on your computer, so as long as your computer and network are secure, your guides are secure as well.

Do I need the internet connection to work with StepShot?


The internet connection is necessary in order to log into StepShot and publish your guides to SharePoint, Confluence or WordPress. If you need to use StepShot offline, email us at [email protected] and we will provide you with offline access to the tool.

What types of payment do you accept?


You can purchase the StepShot subscription with a credit card, PayPal and Amazon accounts or you can request a quote by contacting us at [email protected] for the wire transfer.

How can I start the free trial?


You can start a 14-day free trial by filling out our registration form. Note that the Account Name should contain at least 6 alphanumeric symbols and start with an alphabetic character and your password needs to be at least 4 symbols long.

Do you have integrations with other systems?


StepShot can easily integrate with Confluence, SharePoint, WordPress, and easyDITA.

What is your pricing policy?


StepShot is the best money for value solution. You can choose between either a monthly or a yearly subscription that costs $ 29 per and $ 290 respectively. StepShot also offers enterprise packages. You may find all the prices on our website.

Does StepShot offer any discounts?


StepShot provides attractive enterprise packages for companies that want to buy more than 10 subscriptions. Moreover, educational establishments and non-profit organizations are eligible for 50% discount. To get more information about discounts, write us at [email protected].

Is the software customizable?


You can customize the process of creating a guide in the Settings panel: set up hotkeys, a cursor mode, the placement of metadata description, etc. But what is more important, you can create custom templates to customize your export output.

How about a talk?

If you still have questions about how StepShot Manuals can help your business, please contact us and we’ll try to find an effective solution for you.