StepShot for Easy Learning Development

StepShot for Easy Learning Development

StepShot for Easy Learning Development

The Problem

The Training Section within the Information Systems Division at UCL struggled because of the inefficient learning development process.

The Challenge

StepShot was used during knowledge elicitation sessions to create the basis for learning material and scripts for educational videos.

The Solution

University College London (UCL) plans to extend knowledge elicitation approach with the use of StepShot to all in-house IT projects.

We love the possibility of producing modified templates of StepShot exported documents for various purposes and for branding!

Results and Benefits

UCL’s Training Section is seeing many benefits of StepShot, not least of which is the accelerated raw record times, combined with a reduced time commitment for the SMEs.

UCL has already discovered that StepShot is used by developers not only to contribute to learning development efforts, but also for carrying out knowledge elicitation interviews with an instructional designer.

Creation of Training Materials and Scripts for Educational Video

UCL (University College London) is London’s leading multidisciplinary university, with 800 staff and 25,000 students from 150 different countries. Founded in 1826 in the heart of London, UCL was the first university in England to welcome students of any class, race or religion, and the first to welcome women on equal terms with men.

Executive Summary

Learning development process is usually not so easy without using the right tools. The complexity lies in the fact that contributors to the learning materials either don’t have any background in learning development or are just too busy to spend their time on it.

Similar to many other universities, the Training Section within the Information Systems Division at UCL is involved in producing learning material for both off the shelf software and in-house systems. For the latter they often collaborate with software development project teams to have documentation and learning material ready for roll out either for just-in-time support of users with a particular problem or educational video creation.

The Challenges

Previously a team of developers in the Information Systems Division worked directly with the Subject Matter Experts (SMEs) through processes to develop raw records. The developers would then take these raw records and enhance them, refining the processes, adding media and supporting documents, ready for the SMEs to review for sign off. This process was not a good use of either party’s time. The SMEs were overstretched and co-ordinating time with the Developers resulted in frustration on both sides.

Difficulty was also there when creating video and simulation material. Previously, UCL would first create storyboards of the learning materials. This is a difficult task – there are few easy to use accessible tools and even experienced instructional designers found the process difficult at times. Although there are some heavyweight tools like Camtasia or Oracle UPK, it results in a considerable investment to get a product ready for review and approval. Besides, no early review of the materials to save a lot of time and effort is possible.

How Product Helped

To solve these two problems, UCL uses StepShot. While conducting knowledge elicitation exercises, StepShot records software workflow process on the laptop. Afterwards the documents are annotated and ready to provide the basis for developing learning materials. The document can also go back to an expert for commentary after it was annotated – it definitely helps to clarify lots of issues that can arise.

In the second case, UCL uses a StepShot document instead of a story board, sketching out a prototype learning object in StepShot. “It’s nice because we can also export it and if we annotate it properly it gives us a script for the video”. The process of creating the document also means the instructional designer has thoroughly rehearsed the sequence and script and this makes it much easier to nail the video recording or create a simulation.