knowledge base software

How to Build a Knowledge Base: Software & Best Practices

Efficient knowledge base software can be useful for every kind of business in various ways. It can help promote transparency between different departments, increase the effectiveness of operations, and improve customer service. Such benefits mean that your business saves precious time on core tasks and cuts expenditure on various fronts. It also means a growth…

How to create a training manual template

How to Write a Training Manual: Template & Instructions

Most of us don’t think about how to write a training manual until we meet customers, co-workers, or students repeatedly asking the same questions. Still, you can’t appreciate the availability of a comprehensive training manual template more than after answering the same questions several times per day. Have you ever been in this situation? Even…

Data visualization for effective communication

Make It Visual! Data Visualization Tools: Effective Communication

Two times I was taught the lesson that effective communication is not always about words – that is why data visualization tools are needed. The first time, I was presenting a project to my peers. I had designed a program for testing the students’ knowledge of English and included in the presentation a lot of…