how to create a help site

How to Create a Help Site: How-to Article & Help Center

What do you usually do when you don’t know how to use a particular function in a particular software program? Well, you ask someone – either a corresponding help site, Google, or customer support. The latter is usually the most obvious rather than a preference – according to recent findings, customers like to help themselves.…

document logo

How to Brand Corporate Document Templates: Wizard-ly Secrets

Do you know how to brand corporate document templates? Are you aware that corporation documents branding can be applied in minutes or even seconds? If not, read on about the fast & easy alignment of your corporation documents with brand guidelines and visual identity like a document logo: the importance of branding, tools, and branding…

how to create a technical documentation template

How to create a technical documentation template in a breeze

Technical documentation should never be dull or boring – not to the reader nor the writer. As for the latter, if you’ve ever created a technical documentation template, you probably know how looong it takes and how boooring it can be. Speaking frankly, earlier, I had to plan my work time in a way that…

knowledge base software

How to Build a Knowledge Base: Software & Best Practices

Efficient knowledge base software can be useful for every kind of business in various ways. It can help promote transparency between different departments, increase the effectiveness of operations, and improve customer service. Such benefits mean that your business saves precious time on core tasks and cuts expenditure on various fronts. It also means a growth…

how to create a runbook

How to Create a Runbook that Rocks? Automatically is the Best Way

You need to know how to create a runbook if you’re an IT professional who consistently undertakes specific tasks such as installation and configuration of software, checking firewall logs or backups, or training new employees. Although creating it may be as dull as it sounds since it requires a lot of time and monotonous work,…

Onboarding brings you benefits

New Employee Onboarding Process: Make it Fast and Easy

Instead of guiding new employees to success, organizations with poor onboarding process are guiding new team members directly towards the exit. This statement comes from Arlene S. Hirsch, of the Society for Human Resource Management, and it’s hard not to agree with her. Recent studies prove that the new employee onboarding program is essential for…

21 Software documentation tools

21 Software Documentation Tools for Every Stage of Project Implem...

Voluminous, complex, time-consuming and costly… Have you guessed what all this is about? This is what software documentation is typically associated with in the man’s mind. Such an obnoxious view of documentation today is caused by people’s ignorance of powerful software documentation tools that can really streamline document creation. Technical writing is not an easy…