Join the network of more than 1000 successful companies using StepShot and start benefiting from our solutions right now!

Free Plan

Included features:

  • Create an unlimited number of guides in Word, PDF, HTML, XML or DITA formats.
  • Full access to the software toolkit.
  • Basic online support.
  • 14 days of free usage.
What Our Clients Say About Us
What Our Clients Say About Us
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What major problems does StepShot solve?


StepShot tackles the problem of developing IT documentation and transferring knowledge of subject matter experts (SMEs) within a company by automatically creating engaging screenshot-based step-by-step guides. It is a powerful time-saving tool that suggests spending minutes, not hours, on creating software documentation.

Do you provide technical support?


We cater to the needs of our customers and offer rapid support and excellent customer service. Should you experience any technical issues, don’t hesitate to call us on +1 650 425 7355, contact us via email at [email protected] or drop us a line via live chat on

Is my data secure with StepShot?


All guides which you create with StepShot are stored locally on your computer, so as long as your computer and network are secure, your guides are secure as well.

Do I need the internet connection to work with StepShot?


The internet connection is necessary in order to log into StepShot and publish your guides to SharePoint, Confluence or WordPress. If you need to use StepShot offline, email us at [email protected] and we will provide you with offline access to the tool.

What types of payment do you accept?


You can purchase the StepShot subscription with a credit card, PayPal and Amazon accounts or you can request a quote by contacting us at [email protected] for the wire transfer.

How can I start the free trial?


You can start a 14-day free trial by filling out our registration form. Note that the Account Name should contain at least 6 alphanumeric symbols and start with an alphabetic character and your password needs to be at least 4 symbols long.

Does StepShot offer any discounts?


StepShot provides attractive enterprise packages for companies that want to buy more than 10 subscriptions. Moreover, educational establishments and non-profit organizations are eligible for 50% discount. To get more information about discounts, write us at [email protected].

Is the software customizable?


You can customize the process of creating a guide in the Settings panel: set up hotkeys, a cursor mode, the placement of metadata description, etc. But what is more important, you can create custom templates to customize your export output.

Still have questions about how StepShot can help your business?

Please, hit the ‘phone’ icon in the bottom right corner of this page, and we’ll call you back immediately. OR leave your contact info below and we’ll reach you within the next 12 hours.